Privacy Policy
Last updated: March 15, 2026
RankerFox respects your privacy. This Privacy Policy explains how we collect, use and protect personal information when you visit our website, create an account, purchase a membership or contact support.
1. Information We Collect
We may collect information such as:
- Name
- Email address
- Account details
- Billing and payment-related information
- Support messages
- Live chat conversations
- Website usage data
- Technical information such as IP address, browser type, device information and log data
2. Payments
Payments are processed by third-party payment providers. RankerFox does not store full credit card details.
Payment providers may collect and process payment information according to their own privacy and security policies.
3. How We Use Information
We use information to:
- Create and manage user accounts
- Provide access to memberships and resources
- Process payments and billing
- Send account, payment or service notices
- Respond to support requests
- Improve the website and member experience
- Prevent abuse, fraud or unauthorized use
- Comply with legal, tax and security requirements
4. Live Chat and Support
If you contact us through live chat or email, we may collect the information you provide, including your name, email address, account details and message content.
We use this information to respond to your request and provide customer support.
5. Cookies and Analytics
We may use cookies and similar technologies to operate the website, improve performance, remember preferences and understand how visitors use the site.
You can manage cookies through your browser settings.
6. Sharing Information
We do not sell personal information.
We may share information with service providers needed to operate the website, process payments, provide support, analyze website performance, prevent fraud or comply with legal obligations.
7. Data Retention
We keep personal information only as long as needed for business, legal, tax, security or operational purposes.
8. Security
We use reasonable technical and organizational measures to protect personal information. However, no online system is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the right to access, correct, delete or request a copy of your personal information.
To make a privacy request, contact us at support@rankerfox.com.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
11. Contact
If you have questions about this Privacy Policy, contact us at support@rankerfox.com.